Refund & Return Policy

We want you to feel confident shopping with Morning Within. If something isn't right with your order, we're here to help.

Returns

We accept return requests for eligible items within 14 days of delivery.

To be eligible for a return, your item must be unused, unworn, unwashed, and in the same condition in which you received it, with any original packaging, tags, and accessories included.

To request a return, email hello@morningwithin.com with your order number and reason for the return. Please wait for return instructions before sending your item.

Do not send a return to the address shown on your original package unless we specifically instruct you to do so. Returns must be sent to the return address provided by Morning Within after your request has been approved.

Returns sent without prior authorization may not be accepted.

Return Shipping

For returns due to a change of mind, preference, or other non-defective reason, the customer is responsible for return shipping costs unless otherwise required by applicable law.

We recommend using a trackable shipping method when returning an item. Morning Within is not responsible for return packages lost in transit.

If you received an incorrect, damaged, or defective item, please contact us before returning it. We will review the issue and provide the appropriate resolution and return instructions.

Damaged, Defective, Incorrect, or Missing Items

Please inspect your order when it arrives.

If your item arrives damaged, defective, incorrect, or with missing parts, contact us as soon as possible at hello@morningwithin.com and include:

• Your order number

• A description of the issue

• Clear photos of the item and packaging

• A short video when necessary to demonstrate the problem

For shipping damage, incorrect items, or missing-item claims, we recommend contacting us within 30 days of delivery so that we can investigate the issue promptly.

Depending on the circumstances, an approved claim may be resolved with a replacement, a partial refund, or a full refund.

Nothing in this policy limits any rights you may have under applicable consumer-protection law.

Non-Returnable Items

For health, hygiene, and safety reasons, certain personal-care, beauty, skincare, and grooming and hygiene products may not be eligible for return once opened, used, or unsealed, unless they arrive damaged or defective.

The following are also generally non-returnable:

• Digital gift cards

• Personalized or custom-made products

• Items specifically marked as final sale

If you are unsure whether an item is eligible for return, contact us before sending it back.

These exclusions do not apply where a return or refund is required by applicable law.

Refunds

Once your approved return is received and inspected, we will notify you of the outcome.

If approved, your refund will be issued to your original payment method within 5–7 business days.

Your bank or credit card provider may require additional time to post the refund to your account after Morning Within issues it.

Original return-shipping costs paid by the customer are not refundable unless otherwise required by applicable law.

Exchanges

We do not currently offer direct exchanges.

If you would like a different item, please contact us regarding the original purchase and place a new order for the item you prefer.

Order Cancellations

If you need to cancel an order, contact us at hello@morningwithin.com as soon as possible.

We will make every effort to accommodate your request, but orders begin processing quickly, and cancellation cannot be guaranteed once fulfillment has started.

If an order has already entered fulfillment or shipped, the applicable return policy will apply.

Late or Missing Refunds

If you have received confirmation that your refund was issued but do not see it in your account after the expected processing period, contact your bank or payment provider first.

If you still need assistance, contact us at hello@morningwithin.com, and we will be happy to help.